When you work with a creative agency, you get access to an entire team of designers, developers, copywriters and project managers all under one roof. With freelancers, it’s up to you to hire each role individually or look for someone who is a master of all trades which is pretty rare, especially for web design.

There is also increased accountability and professionalism expected from creative agencies. With agencies, you can read online reviews ahead of time on Google, Facebook, and other online platforms. Freelancers don’t have the same level of online transparency. You must rely on the references they give you.

Creative agencies have more of a reputation to uphold, which means being able to hold them accountable for our work. With a freelancer, plagiarism is a common problem because they’re under pressure to pump out many different jobs in as little time as possible.